Windows 7 – Epson printer LQ2190 / LQ2180 problem after windows update kb4048957.

Symptom: When do print document/test print, printer no response. But at print queue list, no print job error. If you see the print status while do printing, you will see spooling - deleting then the status disappear. Check on event viewer found error:

The document %DocumentName, owned by %User, failed to print on printer %Printer. Try to print the document again or restart the print spooler.

Data type: NT EMF 1.008. Size of the spool file in bytes: %Size. Total number of pages in the document: 2. Number of pages printed: 0. Client computer: %ComputerName. Win32 error returned by the print processor.2157500037.Unspecified error.

Log Name:Microsoft-Windows-PrintService/Admin

Source:PrintService

Task Category: Printing a document

EventID: 372

Keywords: Classic Spooler Event,Document Print Job

OpCode: Spooler Operation Failed.

Solution:

The solution for this problem is do update the latest patches of windows update. Microsoft mention they have release the new windows update for fix this issue.

But if the problem still persists, you need to remove the windows update patches kb4048957. Turn off the windows update automatically. After remove this patches, the printer will work normally.

Good luck!